Operations Manager

 

Location: Estes Chamber of Commerce, Estes Park, Colorado

Position Overview:
The Operations Manager is a pivotal role within the Estes Chamber of Commerce, overseeing daily operations, coordinating economic development initiatives, and fostering a thriving local business environment. This individual will support the Chamber’s efforts to promote economic vitality and community engagement, ensuring the Chamber serves as a central resource for businesses and residents.

Operations Management

Work with Chamber President and Membership & Event Specialist on overall operations for both the Chamber of Commerce and Economic Development & Workforce Council.

Chamber of Commerce:

• Oversee day-to-day Chamber activities, including membership services, event planning, and communications.
• Manage budgets, financial records, and reporting to ensure fiscal responsibility and alignment with strategic goals.
• Supervise staff and volunteers, providing guidance and training.
• Maintain and enhance relationships with Chamber members, community stakeholders, and regional partners.
• Serve as a point of contact for Chamber inquiries and may represent the Chamber in public forums.
• Act as an advocate for local businesses and promote shopping local initiatives.

Economic Development & Workforce Council (EDWC):

• Work with Chamber President and Economic Development & Workforce Council (EDWC) to develop and implement Annual Operating Plan.
• Collaborate with local government, business leaders, and community organizations to identify and pursue economic growth opportunities.
• Promote workforce development initiatives to align local skills with business needs.
• Seek out and manage grant opportunities to fund economic development projects.
• Be familiar with local economic trends and provide insights to guide community planning and development.

Operations:

• Maintain current knowledge of overall office policies, procedures and practices affecting all programs, activities and personnel. Develop and implement or propose procedures for the efficient operation of the office.
• Oversee office technology such as printer/copier, postage machine, credit card machines, and phones
• Order office supplies as needed
• Ensure ChamberMaster is current and update as needed
• Serve as a thought partner and sounding board for the Chamber President
• Serve as a liaison between the Chamber, EDWC, local government, and regional economic development organizations.
• Communicate the Chamber’s and EDWC mission and initiatives through public speaking, media appearances, and written correspondence.
• Coordinate with team on:
  Social Media, weekly and monthly newsletters.
• Assist with planning, communication and facilitating of events and workshops
• Assist with planning Alliance meetings – including communication, agenda preparation and meeting minutes
• Assist with monthly Board and EDWC meetings, communication and meeting minutes
• Call members as needed for renewal
• Oversee and take the lead on the thank you process for members
• Facilitating relationships with Chamber members and with EDWC investors

Qualifications:

• 3-5 years of experience in operations management or community leadership preferred.
• Economic Development experience is a plus.
• Strong leadership and organizational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in day to day and annual financial management
• Grant writing experience a plus but not a requisite
• Event planning experience helpful

Compensation and Benefits:

• Compensation range, $24 to $29 / hour
• Benefits package including
• Health insurance stipend - $200 to $400 monthly
• PTO – 12 days annually

How to Apply:

Interested candidates should submit a cover letter, resume, and three professional references to Colleen DePasquale, director@esteschamber.org by 1/10/25.

Please include “Operations Manager Application” in the subject line.